If you’re experiencing issues and you don’t know what the problem is exactly this troubleshooting page is for you. Provide us with the details of the malfunction or what you consider to be a problem with your sauna.
In order to help us troubleshoot the problem with your sauna please provide the following details:
Make and model of the sauna in question
Describe the problem providing extensive detail. What stopped working and when, what kind of action preceded the appearance of the issue.
If the problem made the sauna change in they way it operates such as excess noise, or trembling or any other noticeable part malfunctioning, please include that.
If you know what parti in particular stopped working or is working incorrectly, tell us.
In addition, please add a picture if you can.
We hope to be of help and we’re looking forward to fixing your sauna.
Sunlighten is a sauna brand dedicated to improving people’s health and wellness. Aaron and Connie Zack founded the company in 1999 with a desire to help people achieve their wellness goals and achieve a healthy lifestyle. Inspired by the healing benefits experienced by Connie’s brother who overcame a decade of illness by regularly infrared sauna use, Sunlighten take pride in their range of therape...